The sky is the limit when your website, accounting and inventory systems are all connected
The sky is the limit when your website, accounting and inventory systems are all connected
Creating Your Ideal
E-Commerce Guidelines
For Successful Growth
Every business has its quirks – it’s what makes it unique. We’re here to make yours work for you. We’ll look under the hood of your business model, give it a tune-up and make sure your systems, processes and roadmap are state-of-the-art to avoid any issues in the future. We also make sure to offer you a variety of vendors to choose from so you don’t get stuck with the wrong one, meaning better service and results.
We help clients solve any number of problems, all of which are caused by the growth of their business. However, before we even look at the software, we take our clients through the following stages to make sure every aspect of their business and its needs are accounted for.
PHASE ONE
Understanding
Your Business
Document & Improve Processes
- The process workshops facilitate discussions that allow you to improve them
- We help you identify which processes need to be managed and supported by software
- These process maps explain how you conduct your business, helping simplify staff on-boarding and training
Conduct a Capability Statement
- What skill sets do you have in your business, what’s missing, is there any critical knowledge in the hands of a single person
- If your processes, people and physical environment (warehouse) and software systems are suitable to support your business growth
- Which of these issues is likely to become a problem, and when. This allows you to plan ahead instead of reacting to problems after they happen.
For example:
- When are you going to outgrow your warehouse?
- When will you need to hire again and who?
- If you are running software already, when are you going to outgrow it?
- When will a process become too time consuming to manage manually?
Business Requirements Document
- Based on the outputs from the above steps, this document explains what problems the business needs to solve
PHASE TWO
Understanding Your
Technology Requirements
Functional Requirements Document
- How would the software that solves the problems outlined in the Business Requirements Document work?
Fit/Gap Analysis
- Which of the Functional Requirements can be met by the software (this is a fit), and which can’t (this is a gap)?
- Where there is a gap, how could it be solved, and how much work is it to plug the gap?
- Conduct the same Fit/Gap analysis against multiple software packages
Software Analysis
- We will conduct a Fit/Gap Analysis on multiple software solutions against the same standards
- This allow you to compare apples with apples – You will know how each solution compares on time, cost, and outcomes
PHASE THREE
Specifying Your
Software Needs
Detailed Functional Scope of Works
Time and cost overruns caused by scope creep and poor communication are a very real risk in any software rollout. This is particularly true of complex endeavours like ERP software implementations. Unfortunately, someone has to wear that risk, and it doesn’t come for free.
Pricing estimates based on hourly rates leave the client wearing the risk, where fixed-price estimates leave the vendor wearing it, and they charge accordingly. The solution is to minimise the risk by producing a very detailed Functional Scope of Works, against which the vendor can accurately price a fixed quote.